Problem PlannedUpdated Yesterday
ChatGPT · Help content · Nina Volkov
People cannot find clear help answers
Searches show where people get stuck, but the right answer is not connected to a help page yet.
What people need
Searches show where people get stuck, but the right answer is not connected to a help page yet.
Who is affected
Customers learning how to use ChatGPT
Product area
Help content
What people do today
Read several pages or ask another person to explain it.
What it costs
People lose time and the same questions keep coming back.
Evidence
What led us here
The new voice mode feels naturalSarah Chen · The handoff between speaking and typing is finally quick enough for daily work.
Find more evidence Help page feedbackI could not find the steps for using voice mode.